Computer Technician 

SAQA ID: 101408

NQF level:

Credits: 285

Duration: 24 Months

Purpose:

Upon successful completion of the program, students will possess the capability to offer technical support to users. This includes the diagnosis and resolution of issues and problems spanning software, hardware, computer peripheral equipment, networks, databases, systems, and the internet.

Description

Embark on a transformative journey into the world of technology with our Computer Technician Certification program. This comprehensive qualification equips students with the essential skills to provide technical assistance across a spectrum of computing realms. From diagnosing and resolving software and hardware issues to navigating complex networks, databases, and internet systems, this course is designed to create adept and resourceful computer technicians.

R0.00

Description

Key Learning Outcomes:

Upon completion of this qualification, students will master the following critical competencies:

  • Green Technology Proficiency:
      • Identify potential green technologies, processes, and procedures.
      • Implement sustainable practices to create an environmentally friendly computer environment, reducing e-waste in organizations.
  • System Setup and Maintenance:
      • Set up desktops/laptops for new users, ensuring software compatibility.
      • Install operating systems and peripheral equipment according to given specifications.
      • Maintain records of daily problems, remedial actions, and prepare evaluations for systems performance.
  • Effective Communication:
      • Communicate effectively using appropriate methods to maintain customer relationships according to organizational standards.
  • Problem Analysis and Resolution:
      • Analyze and resolve hardware/software problems, optimizing the performance of desktop/laptop systems.
  • Application of Principles and Practices:
    • Apply knowledge of principles and practices to identify and solve problems arising in the course of their work.

Why Choose Our Program:

  • Real-world Applications: Gain hands-on experience in troubleshooting, formatting, partitioning hard drives, and working with diverse network topologies.
  • Cutting-edge Skills: Stay ahead of the curve with a curriculum covering the latest in green technology and sustainable computing practices.
  • Effective Communication: Learn to communicate effectively, a skill crucial for maintaining customer relationships in the dynamic field of computer technology.

Join us in shaping the future of technology. Enroll in the Computer Technician Certification program and become a proficient and solution-oriented professional in the ever-evolving realm of computing.

Career Focus
  • computer technician 
  • Desktop support technicians 
  • computer support specialists
Registered by:  Department of Higher Education
Accredited by:  QCTO (SAQA ID: 101408)
Admission Requirements: NQF Level 4 with Mathematics Literacy
Duration: 2 years
Assessment of the Program: The Institution will conduct internal assessments by means of assessment activities and signed-off work experience log sheets. Upon successful completion of all modules, The Institution provides a statement of results to the candidate and QCTO, as part of the candidate’s application to complete the External Summative Assessment conducted by the QCTO.

 

Year 1                                                                                      Total Credits: 168
Semester 1 NQF Level Credits
351201001-KM-01, Introduction to data communication and networking, NQF Level 5, Credits 15 5 15
351201001-KM-02, Basic of computer architecture: hardware, NQF Level 5, Credits 30 5 30
351201001-PM-01, Install computer software and hardware, NQF Level 4, Credits 5 4 5
351201001-PM-03, Maintain computer and network security, NQF Level 4, Credits 8 4 8
351201001-WM-02, Set up equipment for users, check operating system performance and ensure proper installation of cables and software, NQF Level 5, Credits 25 5 25
Semester 2
351201001-KM-03, Basic of computer architecture: software, NQF Level 5, Credits 30  5 30
351201001-KM-04, Basic concepts of sustainable computer environment and green technologies, NQF Level 4, Credits 10 4 10
351201001-PM-02, Troubleshoot computer and network faults, NQF Level 5, Credits 30 5 30
351201001-WM-03, Process of maintaining computer systems and peripherals, NQF Level 5, Credits 15 5 15
Year 2                                                                                                                Total Credits: 114
Semester 1 NQF Level Credits
351201001-KM-05, Social Media and Digital Literacy, NQF Level 4, Credits 5 4 5
351201001-KM-06, End User computing, NQF Level 3, Credits 6 3 6
351201001-PM-04, Provide support to end Users, NQF Level 5, Credits 30 5 30
351201001-WM-05, Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities, NQF Level 4, Credits 20  4 20
Semester 2
351201001-KM-07, Business communication and customer services, NQF Level 5, Credits 8 5 8
351201001-KM-08, Ready for work standards, NQF Level 4, Credits 5 4 5
351201001-WM-04, Identify the potential green technologies process and procedures for cost effective application and create a sustainable computer environment to reduce ewaste, NQF Level 4, Credits 10 4 10
351201001-WM-01, Respond to user enquiries regarding fault request, NQF Level 5, Credits 30  5 30